Tech Support Archives

Java, Not the Same as JavaScript

by Lizzy Cederberg
Monday, January 14th, 2013

There has been a lot of talk about Java in the news lately; the US Department of Homeland Security issued a statement to tell people to uninstall or disable the plugin from their computers to protect themselves from a security break in the system. But before you go disabling everything with ‘java’ in the name, […]

Quick Tip: How to Set Up Your Email Through Your Website

by Brian Disbot
Monday, April 2nd, 2012

So you have your website up and running. It’s receiving a decent amount of traffic and your business is beginning to expand. You’ve left the contact info and are beginning to have your private email filled with business-related matters. Now, you want to create an email through and connected to your business’s domain name. Gmail […]

Staying Connected While You’re On The Go

by Marketing Editor
Friday, September 30th, 2011

The ability to stay connected is more important than ever in this digital age, and having the ability to access your emails on mobile devices such as your iPhone or iPad, has become essential for conducting business while out of the office. Though it is a useful resource, if you don’t know how to configure […]

Understanding Roles in the Web World

by Jacqueline Sinex
Friday, August 12th, 2011

Who do I call for what type of tech issue? As a web hosting company, our tech support staff has had a fair share of calls about all sorts of IT problems outside of our control – but we understand. A good business owner just needs good information, and they need a good network of […]

Making the Multi-Address Checkout Link Pretty on the Magento Cart Page

by Jacqueline Sinex
Wednesday, May 11th, 2011

In a default Magento setup with a basic theme, Magento includes an option to “Checkout with Multiple Addresses”. This is styled as a plain-Jane blue link (no offense, Jane). Especially if you turn off One-page checkout (and only want to use multi-checkout), this link remains bland and unnoticeable. No more bright orange Checkout button. Styli

Beware of Twitter Emails

by Jacqueline Sinex
Tuesday, March 22nd, 2011

You open your Inbox and bob excitedly in your seat – you have new messages in your Twitter account! But wait – do not click on that link. Yes, this is yet another disappointing scam email. It’s not really from Twitter. It’s not really a nice message about how amazing your tweets are. It’s someone […]

Domain Purchase Tricks

by Jacqueline Sinex
Wednesday, August 25th, 2010

Did you recently get an email about a “dispute” for your “trademarked domain” in another top-level domain? I have seen a lot of these types of notices received by our customers, boldly urging the owner of a .com domain about the “pending purchase” of a similar domain with another country’s extension – such as “mycompanyname.cn” [&hell

Beware of Attachment Emails

by Jacqueline Sinex
Wednesday, August 25th, 2010

The trend of late is a revisit from “your account has been updated” emails. These emails may be phrased to tell you that a recent security patch has been applied to your email service or website, or something similar. Then you will be asked to open an attached file to remedy the problem or officially […]

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