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We provide 24 hour email support with a guaranteed response time of within 24 hours, and customers will often receive answers to their questions in less than an hour.  We also provide assistance via telephone at (512)-241-1777 or (888)-932-9377 during normal office hours or for emergency issues.  Our online knowledge base is extensive and can answer many of your questions quickly and easily.  Please find the appropriate category below for more information.


Pre-Sale FAQ   Quick Start FAQ

Answers to general questions regarding Webii's web site hosting services.

 

  Answers to questions you may have when just getting started with our services.
Control Panel User's Guide  

Email FAQ

Instructions to help you with using your online control panel.

 

  Common questions about email features and WebMail.
Hosting Features   Technical FAQ

Detailed descriptions of Webii's web site hosting features.


  Answers to technical questions such as cgi scripting, multimedia support, SSL, and more.
FrontPage FAQ   ASP Questions

Issues regarding the use of Microsoft FrontPage™ with Webii's web site hosting services.


  Information regarding the use of ASP on our shared hosting environment.
E-Commerce FAQ   Domain Registration/ SiteReserve Questions

Questions about using SoftCart, osCommerce, and Miva.


  Questions regarding new and existing domain registration issues.
Third-Party Product Info   Administrative FAQ

Third-party solutions that may enhance Webii's web hosting services.


  Answers to questions regarding billing, passwords, and more.
Articles and Resources   Virus and Hoax Tips
Check this area for helpful information about Web Hosting, design techniques, or related subjects.
 

Descriptions about popular malicious
email viruses and hoaxes that customers
are sometimes concerned about.

 



Web Hosting Contract
By utilizing our hosting services, the customer accepts these terms.

Accepted Uses Policy
Find out what you can or cannot do with our web hosting services.
Privacy Policy
Read our policy regarding customer privacy and use of customer information.

 

 

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