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	<title>WEBii.net News &#38; Tips &#187; personalization</title>
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		<title>Personalized Messages Make All the Difference</title>
		<link>http://webii.net/blog/2009/03/personalized-messages-make-all-the-difference/</link>
		<comments>http://webii.net/blog/2009/03/personalized-messages-make-all-the-difference/#comments</comments>
		<pubDate>Thu, 26 Mar 2009 19:06:28 +0000</pubDate>
		<dc:creator>Rachael P</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Quick Tips]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Web Site Maintenance]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[personalization]]></category>

		<guid isPermaLink="false">http://webii.net/blog/?p=752</guid>
		<description><![CDATA[Personal touches make a world of difference. It builds a different kind of rapport with clients when they get something handwritten from you, rather than a sterile, cold (and maybe generic) emails. It seems simple and it seems like it wouldn&#8217;t make that big of a difference, but believe me it does. Think about how [...]]]></description>
			<content:encoded><![CDATA[<p><strong><span style="color: #993300;">Personal touches make a world of difference.</span></strong> It builds a different kind of rapport with clients when they get something handwritten from you, rather than a sterile, cold (and maybe generic) emails. It seems simple and it seems like it wouldn&#8217;t make that big of a difference, but believe me it does. Think about how you feel when you receive something personal via the Postal Service. Maybe it&#8217;s just me, but I love getting mail! I get emails every day all day &#8211; on my Blackberry, dings from Thunderbird, on my Gmail &#8211; I&#8217;m just inundated with constant email, as I&#8217;m sure you and your customers are too.Â  <span style="color: #993300;">What we aren&#8217;t inundated with (anymore) is handwritten written notes &amp; cards. Therefore they stand out more than emails do and that is where opportunity lies for you to make a strong impact and help build your business relationships.</span></p>
<p>One way to make a personal impact is by sending out Birthday and Holiday cards. You don&#8217;t have to catch every holiday and some of them you might have to be a little politically correct on (that&#8217;s up to you) but it makes a difference to catch a few of them and recognize them to your customers. I&#8217;d especially try to keep up with birthdays, if that is possible. You might even be able to include a special holiday or birthday promotion. I know I&#8217;ve received cards in mail for birthday promotion &#8230; usually its save 10% for your birthday or get your free birthday gift in store. This usually entices me to go to the store that sent me the promotion, even if I haven&#8217;t been there in awhile or wasn&#8217;t planning a trip there in the immediate future.</p>
<p>Okay, so holiday and birthday cards, that is a fairly easy handwritten note to send out. But you need more than just that. You need to be sending more. Here are a few ideas for handwritten cards you can send out:</p>
<ul>
<li><strong><span style="color: #008000;">When you meet someone new:</span></strong> send them a personalized note, letting them know it was nice to meet them and thank them for their time. Drop a few business cards in there, so they will have your name and your card handy whenever the need arises.</li>
<li><strong><span style="color: #008000;">When you receive a referral:</span></strong> it is always a good thing when you pay thanks to someone who has sent you a referral. Sending a handwritten note can add that extra touch and truly show that you are appreciative of the referral they have passed you. This helps show that you go above-and-beyond; this will also give the person referring business to you additional confidence for future transactions, networking and referrals.</li>
<li><strong><span style="color: #008000;">When you haven&#8217;t talked to someone in awhile:</span></strong> maybe you have an old client or a former referral partner that you haven&#8217;t talked to, seen or worked with in some time &#8230; send them a note and invite them for coffee or lunch to catch up.</li>
<li><strong><span style="color: #008000;">When you want to check in and just say hi: </span></strong>it is okay to not have a underlying meaning or purpose to your personal touches. Sometimes you just want to say hello and you should.</li>
</ul>
<p>I&#8217;ve heard different folks say you should send 2-5 cards a week, but I realize that can be a lot, depending on the size of your network and customer base &amp; the extra/free time you have.Â  <span style="color: #993300;"><strong><em>To start off, I&#8217;d set a goal of 1 handwritten note per week </em></strong></span>(can be networking partner, client, someone you recently met, etc.). You can build up your numbers later. Just starting writing and building your connections.</p>


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