Tech Support Category
Quick Tip: How to set up your email through your website
Written by
Brian Disbot So you have your website up and running. It’s receiving a decent amount of traffic and your business is beginning to expand. You’ve left the contact info and are beginning to have your private email filled with business related matters. Now, you want to create an email through and connected to your business’ domain name. [...]
Read moreStaying Connected While You’re On The Go
Written by
Chass Armstrong The ability to stay connected is more important than ever in this digital age, and having the ability to access your emails on mobile devices such as your Iphone or Ipad, has become essential for conducting business while out of the office. Though it is a useful resource, if you don’t know how to configure your [...]
Read moreUnderstanding Roles in the Web World
Written by
Jacqueline Sinex So who do I call for what type of tech issue? As a web hosting company, our tech support staff has had a fair share of calls about all sorts of IT problems outside of our control – but we understand. A good business owner just needs good information, and they need a good network [...]
Read moreWhy Can’t Visitors See My Facebook Page?
Written by
Jacqueline Sinex We often include a link to a business owner’s Facebook fan page (local business Facebook Pages) on their website, so they can encourage their visitors to “subscribe” to current updates and create a comradery between their business and its customers. But what if someone clicks on the Facebook link on your website and they are [...]
Read moreMaking the Multi-Address Checkout Link Pretty on the Magento Cart Page
Written by
Jacqueline Sinex In a default Magento setup with a basic theme, Magento includes an option to “Checkout with Multiple Addresses”. This is styled as a plain-Jane blue link (no offense, Jane). Especially if you turn off One-page checkout (and only want to use multi-checkout), this link remains bland and unnoticeable. No more bright orange Checkout button. Styling [...]
Read moreBeware of Twitter Emails
Written by
Jacqueline Sinex You open your Inbox and bob excitedly in your seat – you have new messages in your Twitter account! But wait – do not click on that link. Yes, this is yet another disappointing scam email. It’s not really from Twitter. It’s not really a nice message about how amazing your tweets are. It’s someone [...]
Read moreDomain Purchase Tricks
Written by
Jacqueline Sinex Did you recently get an email about a “dispute” for your “trademarked domain” in another top level domain? I have seen a lot of these types of notices received by our customers, boldly urging the owner of a .com domain about the “pending purchase” of a similar domain with another country’s extension – such as [...]
Read moreBeware of Attachment Emails
Written by
Jacqueline Sinex The trend of late is a revisit from “your account has been updated” emails. These emails may be phrased to tell you that a recent security patch has been applied to your email service or website, or something similar. Then you will be asked to open an attached file to remedy the problem or officially [...]
Read moreMinimizing Javascript
Written by
Jacqueline Sinex Sometimes a little bit of javascript is necessary to control certain features in a website, such as a simple slideshow element on a page, which was a better choice over the heavy Flash animation. But as organic SEO becomes more prominent, we must learn to minimize the presence of javascript among our web page code, [...]
Read moreHow to tell if your website server is down
Written by
Bobby Martinez Are you asking yourself “Is my website down?” There are many, many different things that can cause a connection error between between you and your website. Just because you can’t load your website, it doesn’t mean that your web hosting server is actually down. If your web browser is displaying a connection error, try these [...]
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