Does your company offer courses for professional certifications that require students to spend several hours in a classroom every year? How much more convenient would it be for those individuals to study from their home or office?

Examples include:

• Real Estate industry courses with multiple chapters, interactive Flash quizzes, random security check questions, and final exams;
• Specialized medical practice courses with downloadable reading materials, trackable tests, and printable certificates;
• Advanced calendar features to cooincide with in-house courses, tracking number of available seats and offering online registration.

How can online courses help your business?

• Offering online courses means offering time and convenient to your students. You are likely to convert more people into students quickly, because any hesitation they had about finding the time or driving across town will no longer be an issue.
• e-Learning can save your own staff time and money. With less of a need to have on-site staff available for walk in classes, your instructors are freed up to work on curriculum, your customer service staff is in less demand and can help with other tasks, and your managers can focus on growing business.
• Online classes will extend your target market. If you have always offered in-house courses and feel that you have reached a peek of business, the Web offers a way to grow the business by reaching out to another audience:  People located further distances from your school, people with disabilities that make traveling difficult, stay at home parents, and people with difficult daytime schedules.  Suddenly, there are hundreds of new prospects interested in signing up.

WEBii has vast experience creating online learning systems that enable people to study, take exams, and achieve certifications on the Web.  Contact us if you would like to explore adding these features to your web site.

Are you getting good value for the money you spend on your web host?

If you have ever had a problem with your website, you probably found out.

When you have a problem you want to know that you can trust your web hosting company to treat it as importantly as you do. Many web hosting companies are very easy to deal with in the sales stage but suddenly disappear when it is time to provide support. At WEBii we use a proven approach to providing outstanding customer service.  Here are just a couple of examples of how we stand out.

High Quality Equipment

Our first step is in the preparations – using the highest quality server equipment and keeping it protected in a state-of-the-art data center. We equip all of our shared hosting servers with a second mirrored hard drive and perform daily and weekly network backups.  This ensures that problems are rare and that downtime is virtually unheard of on our watch.

Many of those low-budget hosts save money by building servers using miscellaneous cheap (and less reliable) hardware.  WEBii uses quality servers from companies you can trust like Sun and Dell. We also use  trusted Apache web server software to ensure maximum performance and uptime.

Responsive Customer Service

The next step is in our continual customer care.  We provide our top-notch email and telephone support for all customers, without charging extra.  When you call for technical support the last thing you want is for someone to read to you from a script or put you on hold forever.  The WEBii technical support team is not outsourced, will not read to you from the manual, and prides itself on being able to handle your problems when you call.   In fact, our average ticket time is less than one hour. We believe that every support issue is a chance to impress our customers.

Still not sure how important these issues are to you?

Imagine going an entire day without access to your email or website.  When you get to the point where the frustration is setting in and you have no idea how to fix your problem, what kind of support do you want on the other end of the phone?  You don’t want to waste time dealing with outsourced tech support who can not properly resolve your issue.  You just want your site to work!  At WEBii these types of issues are rare, but if they do occur, the technical support staff at WEBii has the experience and training to help you – that way your website gets back to work and so can you.