Written by: Rachael P
Hello. I am a potential customer. I’d love to talk to you about your product. Heck, I’d even like to buy it. But I need one question answered. Can you help me?
Wait, I am on your website. I can just find your contact information and call you myself.
Hold on…… I can’t find out how to contact you. Email? Phone? I’d even fax it to you. But I cannot find it on your website. You left it off. Or I just don’t know how to find it because you buried it way too far below the sand.
Contact information… where are you? I am looking for you…
Oh well, I am leaving now. I don’t want to look any longer. We could have been such great friends. Maybe… there will be a next time…
ahh, forget it, I am gone and I am not coming back.
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Are you at risk of losing potential customers because they can’t find your contact information? It may seem simple, but you’d be surprised at how many people leave it off or hide it so deep in their site that visitors just can’t find it. Your contact information should be where every visitor can find it, and fast.
Put it in plain sight. Potential customers are not going to dig around for it. They are just going to move on to the next site that offers them the same thing(s) you do.
It’s so easy and simple. REMEMBER: Make your contact information visible and easy to find.
Just make sure you don’t forget it so you won’t lose any business over it.
Written by: Rachael P
Often customers ask us what the difference is between their web hosting service and their domain name. While these two are closely related, and work hand-in-hand, they are separate entities.
It can be helpful to house all of these services under one roof, so you deal with one company for all your websites needs. For example, you can order your web hosting at WEBii.net, and then register your domain at our sister company, SiteReserve.com.
Keep in mind though that your web hosting services and your domain name are all managed and billed separately. Your web host is not necessarily notified or responsible when your domain expires – even if all are housed through the same company.
So what is the difference between your domain and your web hosting. Registering a domain simply gives you control over that domain name. Only one party (individual or business) can have a specific name. The actual domain does not have anything to do with website content.
Your web hosting is what hosts your site. By hosting your site that means space is allotted on your web hosts’ servers. Web hosting is more than just space. Not only does you web host hold a place on their servers for you, you are also getting bandwidth, and many other features that allow you to manage your web site files online. Once you have established your host, your domain name will point to the specified servers and your site will be running.
Don’t forget though that neither one of these develops or designs your website content, so you will have to either find a designer to help you (custom design & development available at WEBii.net) OR if you are savvy enough, you can do it yourself!
